TERMS OF SERVICE – PRIVACY POLICY
Thank you for visiting the TQ Wuling Vietnam website at https://tqwuling.com.vn/. We respect and commit to keeping your private information confidential.
Please read the Privacy Policy below to better understand the commitments we make to respect and protect the rights of our visitors.
This Privacy Policy explains how we receive, use and (in certain circumstances) disclose your personal information. The policy will also explain the steps we take to secure our customers' personal information. Finally, the Privacy Policy explains your choices regarding the collection, use and disclosure of your personal information.
Protecting personal data and building customer trust is a very important issue for us. Therefore, we will use your name and other information related to you in accordance with the content of the Privacy Policy. We only collect necessary information related to TQ Wuling Vietnam's business activities.
1. COLLECTION OF PERSONAL INFORMATION
The privacy of our website visitors is important to us and we are committed to protecting it.
On the website, TQ WULING Vietnam may collect, store and use some types of your personal information to improve the quality of services we provide to you, including:
Information about your computer including IP address, geographical location, browser type and version, operating system;
Information about your visits and use of this website including referral source, length of visit, page views and website navigation paths;
Information you enter to register a form or to set up email and/or newsletter subscriptions on our website, such as full name, phone number, email, area of residence, vehicle model of interest and any other personal information you submit to us;
Information you enter while using services on our website;
Information generated while using our website, including when, how often and under what circumstances you use it;
Before you disclose to us another person's personal information, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
You can trust that all information you share will be kept secure and confidential by TQ WULING Vietnam, and will always apply the best security policies and procedures to protect your personal data. you from any unauthorized access, destruction, use, modification and disclosure, except as set forth below:
+ We may disclose the above information to third parties if you agree to the disclosure.
+ We can disclose the above information to our branches, agent system and partners who receive product surveys. These entities will access your personal information to the extent necessary to perform their functions, and are not allowed to share the information with any other third parties. + We may disclose the above information if requested to do so by a competent authority or if we believe that doing so is necessary to: (a) conform to legal requirements or comply with legal requirements. due process; (b) protect the rights or property of TQ WULING Vietnam or its affiliated companies; (c) prevent crime or protect the nation; or (d) protect the personal safety of users or the public.
2. USE OF CUSTOMERS' PERSONAL INFORMATION
This policy explains what we will do with your personal information. Customer personal information submitted through our website will be used for the purposes identified in this policy or on pages related to our website. We may use customers' personal information for the following:
Improve customer experience when using TQ WULING Vietnam's services
Set up customer loyalty programs or other trade promotion programs;
Notify customers of promotional information, advertising or for other direct marketing and trade promotion purposes with the customer's prior consent.
Maintain contact with customers, answer customer questions related to TQ WULING Vietnam Services;
Send customers email notifications if customers have signed up to receive email notifications;
Evaluate and analyze the market, customers, and services of TQ WULING Vietnam
Other content that TQ WULING Vietnam is allowed to use but does not contravene the law.
3. SCOPE OF USE OF PERSONAL INFORMATION
We may disclose customer personal information to the following individuals/entities: employees, officers, agents, suppliers or subcontractors when reasonably necessary for the stated purposes. in this policy.
We may disclose your personal information to any member of our group of companies (i.e. our subsidiaries, our parent company and all its children) as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to the extent that:
+ We are required to do so by law; or information relating to any ongoing or future legal proceedings;
+ Establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction);
+ To the purchaser (or prospective purchaser) of any business or assets that we are (or intend to) sell; and
+ To anyone we reasonably believe may apply to a court or other competent authority for disclosure of that personal information in our reasonable opinion, where the court or the agency will most likely be able to order the disclosure of that personal information.
Except as set out in this policy, we will not provide your personal information to third parties.
4. RETENTION OF PERSONAL INFORMATION
This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
Personal information that we process for any purpose or purposes will not be retained for longer than is necessary for that purpose or purposes.
5. COMMITMENT TO PERSONAL INFORMATION SECURITY
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all personal information customers provide on our secure (password and firewall protected) servers.
You accept that the transmission of information over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.
6. USE OF INFORMATION STORED IN THE BROWSER (COOKIES)
Cookies are information stored in the customer's computer browser or other electronic devices. Cookies are created when the customer accesses an electronic information page that uses cookies. Information collected from these cookies (including but not limited to: the customer's Internet (IP) address (and domain name), website browsing software, browsing engine types and configurations) your website, language settings, geographical location, operating system, reference websites, websites and content viewed, along with access times visits) will be used to compile statistics on the number of visitors and references to our website. These statistics will help us understand what we need to do to improve our customers' experience with this website. Cookie information is collected anonymously and is non-personal. We only use this data to upgrade and adjust the website. Cookies also help our website record customer visits and preferences, and adjust the website to suit customer needs. Advertising cookies allow us to provide more relevant advertising on our websites, for example by selecting advertising based on customer interest, or blocking advertising. Ads with the same content are continuously sent to customers.
Most web browsers automatically accept Cookies. If you do not want to receive these cookie files, you can set to refuse to receive cookies when setting up your website browser. However, customers will not be able to use all parts and features of our website and some functions may not function correctly.
7. EXTERNAL CONNECTIONS
Some parts of this website may link to third party websites, however, this Privacy Statement does not control those third party websites. Customers please review the Privacy Statement of connected sites before using the service and/or providing personal information to such third party sites.
8. RIGHT TO AMEND
We may update this policy at any time by publishing a new version on our website. We may notify you of changes to this policy by email or through the private messaging system on our website.
9. CONTACT INFORMATION
If you have questions regarding any part of this Privacy Statement or would like more information about our information security practices, please contact us:
Email: tcsv.socialmedia@tanchonggroup.com
Phone number: 1800 9018